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Trusted transcription solutions for
federal agencies

A secure, proven platform built to modernize agency transcription capabilities at any scale

Security & ComplianceSecurity & Compliance

Independently audited SOC 2 Type 2 and ISO 27001:2022 compliance, with ATO classifications from multiple large federal agencies

Security & Compliance

Prevail was purpose-built to solve the security and data retention challenges of government transcription

  • SSO and multi-factor authentication, including support for Login.gov and ID.me
  • End-to-end encryption, with agency data restricted to pre-authorized users only
  • Recordings and transcripts retained for at least seven years unless your agency specifies otherwise
Scalable Transcription & Translation

Scalable Transcription & Translation

A FOIA request can arrive with hundreds of hours of media attached. Prevail's technology quickly and efficiently converts any volume of audio and video into searchable text across a wide range of agency use cases

  • Every audio and video file format, with multi-language support for transcription and translation
  • Built for high-volume work including call centers, compliance reviews, and large media collections
  • Ideal for FOIA requests, litigation support, enforcement actions, and Congressional inquiries
  • Fast processing with significant cost savings compared to traditional transcription vendors
Focused AI Tools

Focused AI Tools

Agency counsel and investigators get the analysis litigation teams use, inside an ATO-backed environment

  • Prevail provides transcription for any live agency session, including hearings, arbitrations, sworn statements, and investigatory interviews
  • Page-line and narrative summaries are available the moment a session ends
  • Connects to your chosen LLM so transcripts enter into the review and case management workflows your agency already runs
  • CheckMate brings live transcription, collaborative notes, and AI analysis into one workspace
Agency Redaction & Data Processing

Agency Redaction & Data Processing

Prevail provides built-in redaction capabilities to address the unique compliance and production requirements of federal agencies

  • Transcript and audio/video scrubbing for PII, Privacy Act data, privileged content, and FOIA exceptions
  • Custom regular expressions written and scripted by Prevail engineers to match your agency's redaction rules
  • Redaction at the processing stage, so no agency or contractor staff spend hours on manual review
  • Flexible configurations to support a wide range of production and review workflows
WHY PREVAIL

Built for federal agency complexity

Prevail's team includes former federal employees and government service providers, so the platform reflects how agencies buy

Access You Can Audit

Every access to agency data is logged and attributable to an individual. Staff with administrative rights work on dedicated computers with actively monitored security settings

Hands-On Training & Onboarding

Remote and in-person training for agency personnel, on-demand demos ahead of an engagement, and a live sandbox where employees can practice before a real session

Exceptional Value at Every Scale

Private-sector quality at public-sector prices. Pricing plans are built around agency volume, throughput, and budget rather than a fixed rate card, and certified transcripts arrive in seven business days
FAQ

What can Prevail do for your agency?

Do I need any special equipment or software?

Prevail is entirely browser-based and works with most default browsers, with no downloads or installs required. Authorized agency users receive immediate access, and Prevail integrates with major agency collaboration platforms like Teams and Zoom.

How accurate is the transcript?

Our technology produces a highly accurate rough transcript. All certified transcripts go through human review with our credentialed court reporters, ensuring accuracy upon delivery. Translation services are also available when necessary.

Does Prevail support Login.gov and ID.me sign-in?

Yes. Prevail supports Login.gov and ID.me, along with SSO through Microsoft, Okta, Google, OAuth2, or SAML, and multi-factor authentication. Prevail is browser-based, so authorized users get immediate access with no installs.

Does Prevail hold a federal ATO?

Yes. Prevail holds authorization to operate classifications from multiple large federal agencies, maintains independently audited SOC 2 Type 2 and ISO 27001:2022 compliance, and is pursuing FedRAMP authorization.

Who at Prevail can access agency data?

Only staff whose work requires it. Employees pass a background check before they're granted access, and transcript editors only see the jobs assigned to them.

How does Prevail handle training and onboarding?

Prevail runs remote and in-person training for agency personnel, arranges demos ahead of an upcoming engagement, and keeps a live sandbox available at all times so employees can practice with the platform's features and controls before a real session.